Privacy Policy

Last Updated: 28-May-2025

Kounen Trading & Services (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our website https://ktsfacility.com (“Site”).

Who We Are

Kounen Trading & Services is a facility management and technical services company legally registered in the State of Qatar. This website is designed to provide information about our services and allow interested individuals or businesses to contact us directly.

Information We Collect

We collect limited personal information that you voluntarily provide when you:

• Fill out our contact form
• Request information about our services
• Subscribe to any future updates or newsletters

This information may include:

• Name
• Email address
• Phone number
• Business name (if applicable)
• Message details or service inquiry

We do not collect any sensitive personal data or use cookies or tracking technologies.

How We Use Your Information

We use your personal information only for the following purposes:

• To respond to your inquiries or service requests
• To provide relevant information about our offerings
• To improve our communication and support
• To follow up regarding business discussions or service interest

We do not use your information for unsolicited marketing and do not share it with third parties without your explicit consent.

Data Protection and Security

We take appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While we use secure protocols for form submission and internal storage, please note that no data transmission over the internet can be guaranteed to be 100% secure.

Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy or as required by law. If you would like us to delete your information, you may request so by contacting us directly.

Sharing of Information

We do not sell, rent, or share your personal information with third parties, except:

• When required by law or legal authorities
• When necessary to protect our rights or the safety of others
• With your explicit consent, in the case of collaborative service delivery

Your Rights

Under Qatari privacy regulations, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data
• Withdraw your consent at any time

To exercise these rights, please contact us via the information provided below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to request access to or removal of your data, please contact us:

• Kounen Trading & Services
• Email: info@ktsfacility.com
• Phone: +974 66143431
• Address: Doha, Qatar